Privacy Policy

1. Information we collect

Depending on how you interact with us, we may collect:

• Name, phone number, email address and company or organisation details
• Information you include in quote requests or project enquiries
• Project requirements, drawings, CAD files or reference files you voluntarily upload or send
• Records of communication through forms, email, phone or messaging channels we use for business
• Basic technical information related to website use, such as browser or device type, pages visited and referral source, if we use analytics or similar tools

2. How we use your information

We use this information to:

• Respond to enquiries and follow up on requests
• Prepare quotations and clarify scope, materials and processes
• Review manufacturability and support design-for-manufacturing discussions
• Communicate about active or prospective projects
• Deliver 3D printing and related additive manufacturing services
• Improve our website, workflows and customer experience where reasonable
• Maintain internal records, quality processes and ordinary business operations

3. CAD files, drawings and project information

Files and specifications you share for quotation or production are treated as confidential project information. They are used only for review, quotation, production planning, manufacturing and related communication. We do not sell your project files or use them for unrelated marketing. Access is limited to people who need the information to evaluate, produce or support your work.

4. Sharing of information

Ahab GreenTech does not sell your personal information. We may share information with trusted service providers when this is needed for hosting, email or messaging, analytics, file transfer or storage, logistics, payment or accounting, or other operational support. We may also disclose information if required by law or to protect our legal rights, subject to applicable rules.

5. Cookies and analytics

Our website may use cookies or analytics tools to understand performance and how visitors use the site. You can control or delete cookies through your browser settings. Disabling some cookies may affect how certain features behave.

6. Data security

We take reasonable measures to protect information we hold. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data retention

We keep information for as long as needed to handle enquiries, maintain project and business records, meet legal or accounting requirements, and improve our services where appropriate. You may ask us to delete certain information where the law and our operational needs allow.

8. User choices and rights

You may request access to, correction of, or deletion of your personal information, subject to legal and practical limits. You may also ask that project files not be retained after evaluation or quotation where this is feasible and consistent with our obligations. Contact us using the details below and we will respond in a reasonable timeframe.

9. Third-party links

Our website may link to external sites or tools. Those services have their own privacy practices. Ahab GreenTech is not responsible for how third parties handle information.

10. Contact

For privacy-related requests, contact us through the details on our Contact page or email us at ahabgreentech@gmail.com.